Help with Child Care Costs

Our fulltime, full day, year-round child care program has a daily fee attached to each toddler and preschooler’s space. The fees are set by the City of Ottawa. The fees are not determined by the OICC.

Families are able to choose where their child receives subsidized care and families have a signed contribution agreement with the City.

The first step — apply for a full, partial or full subsidy by completing an online application. Click here to go to the City’s Daycare website and scroll down to section Getting Started.

The City has criteria to prioritize each family’s needs. Families must live in Ottawa and have children 10 years old or under. Using your Revenue Canada Notice of Assessment income Line 236, you can determine how much you may need to pay for child care using the Child Care Subsidy Calculator.

The OICC will receive electronic notification of your interest in attending the OICC’s Early Years’ programs. The Family Support Coordinator will contact you when a child care space is available. To find out more about our programs and child care space availability, please do not hesitate to speak to our EY Manager, Janice Messam, 613-744-3133, ext 228.

The Tumiralaat Child Care Centre is located in Ward 12.

There is a separate OICC registration package that will need to be filled out at the Centre. During registration, Janice will also be asking if the family’s immunizations are up-to-date, and if there is a need for tuberculosis screening.

What’s New?

The City of Ottawa is pleased to announce a new feature to the Child Care Registry and Waitlist that will help ensure that all information is as accurate and up to date as possible. It will also make certain that the child care centres have the most accurate information to contact parents when they have a child care spaces to fill.

Effective May 19th 2015, all parents with an active application (includes both full fee and those requiring a subsidy) in the Child Care Registry and Waitlist will be required to log into their account every 60 days and update their application information. Parents who do not have a change to report will still be required to log in at the 60 day mark in order to confirm that they are still in need of child care. Parents will be receiving an email advising them of this new requirement.

How will parents know to log in?

Parents will receive a notification from the OneHSN system at 60 days, reminding them of the requirement to log in and update their information. This notification will also contain instructions to assist parents in accessing and making changes to their account. Parents will also be instructed on how to de-activate their account if they no longer require child care.

What if a parent fails to log in?

Parents who fail to log in at 60 days will receive a second reminder notice at 90 days, as well as a final reminder notice at 120 days. In the 120 day notification letter, parents will be advised that they have 72 hours to log into their account otherwise their applications in the Child Care Registry and Waitlist will be removed and the child will no longer appear on the waitlist for care.

What if a parent still requires care after having their application de-activated?

Should a parent require care after their application has been removed they will be required to log back into their account and re-apply for child care programs. Their application date will be reflective of the date they log back in and re-apply. Parents who had been deemed eligible for a fee subsidy will be required to re-apply and submit all of their documentation to ccraw-relage@ottawa.ca in order for the City to verify their eligibility.

Parents have the ability to log into their OneHSN account and make changes at anytime. The requirement to log in and update information will ensure that all information in an application for child care is accurate and up to date. These notifications will also prompt parents to de-activate their account should they no longer require child care, therefore ensuring that provider’s waitlists are reflective of families currently in need of care.

What if a parent does not have access to the internet or needs help with their application?

Parents who do not have access to the internet, or require a more enhanced level of assistance, can be referred to a Community and Social Support Centre, where they can access computers and assistance on-site from 8:00 to 4:30 (8:00 to 4:00 – June 1st to September 4th).
o Central: 370 Catherine Street
o East: 2339 Ogilvie Road
o South: 2020 Walkley Road
o West: 100 Constellation, 2nd floor East
o Other internet accessible locations include Ottawa Public libraries
http://biblioottawalibrary.ca/en/library.

If you have any questions regarding this new process, please email childcare@ottawa.ca.